Choosing a Product
Use the product menus to navigate your way to the products you're interested in. Once you've decided on a product to purchase, click the "Buy It" button to add it to your cart. The first time you add to your cart, you will be asked to enter the goegraphic location of your shipping address. This is simply for tax purposes. Georgia residents must pay an 8% sales tax.

Modifying Your Order
Selecting "View Order" from the top right of your screen will take you to an editable view of the items in your cart. Change the quantity of an itenm by entering a new number in the quantity column. Enter "0" to delete an item. Click "Modify Cart" to have the order amount reflect your changes. You can also use this screen to edit your geographic shipping location. You can continue shopping, or, if you are finished shoping, continue with checkout.

Checking Out
Once you've completed your order, choose "Check Out" from the top right of your screen. This will take you to a secure online order form. Please provide the information requested so that we can efficiently process your order. (Required information is indicated in bold) If you prefer, options are povided at the top ofİ the order form to print out a form that you can fax to us, or call us with your order.

Resuming Your Session Another Day
When you enter the Animals website, you are assigned a shopper ID. By bookmarking our site, your shopper ID is retained, as well as any items in your cart, for up to two weeks. To resume a shopping session from a previous day, simply reenter the site using your bookmark. If you enter the site any other way, a new ID# and empty cart will be assigned to you.

back to top

100% cotton items are garment-dyed and totally colorfast. Micro-fleece yummy blankies are also colorfast. Machine wash cold or warm and tumble dry. Animals patches and hand-painted names are also machine washable and dryable.

back to top

If you are sending a gift, we are happy to wrap it at no additional cost. We wrap with color-coordinated tissue and raffia with an Animals sticker and a handwritten gift card! After you place the item in your basket, be sure to tell us if you would like it wrapped!


tissue

back to top

Animals accepts Visa and Mastercard as methods of online payment. If you are uncomfortable providing this information over the Internet, just fill out the online form omitting the card number and Animals will call you for complete billing information.

Also, please feel free to place your order over the phone by calling (404)625-0702 or (404)237-4095.

back to top

Animals charges a flat rate of $9.00 per shipment. Shipping costs will be added to your order at the time of purchase so you know exactly how much your total cost will be. Please call for pricing on international shipping.

back to top

If you include a valid email address with your order, you will receive a notification confirming your order right after you submit the online order form.

back to top

If you're unhappy with a product for any reason, please follow these steps to send it back to us and we'll refund the purchase price or replace the item.

Step One
Send your return back to us either by UPS or US Postal Service (insured). If we made a mistake with your order, we'll refund the postage.

Step Two
Send to: Animals Clothing Returns 346 Pinetree Dr. Atlanta, GA 30305

Step Three
We'll process your return right away. Within 2-3 weeks your account will be credited, or a refund or exchange will be at your door.

back to top

Privacy

Animals Clothing, Inc. uses its customer information responsibly and will not sell, loan, lease or even give away the information we gather from our customers. This includes, but is not limited to, names, email addresses, credit card numbers and billing addresses. Our only purpose in gathering customer information is to better serve you as a retail store.

Security
Our online order form is kept on an Earthlink Secure Server utilizing industry-standard Secure Sockets Layer (SSL) technology. SSL allows for the encryption of sensitive information, such as your credit card number or your name and address.

You can enter your credit card number on a secure (https) form and transmit the form over the Internet to Earthlink's Secure Server without risk of an intermediary obtaining your credit card information. The security features offered by Earthlink protect commercial transactions, as well as all other communications, from misappropriation and fraud that could otherwise occur as information passes through Internet computers.

The security features built into the Earthlink Secure Server protect your Internet communications with:
Server authentication (thwarting impostors)
Privacy using encryption (thwarting eavesdroppers)
Data integrity (thwarting vandals)
How do I know if a document comes from a secure server?
A good way to tell whether or not a document comes from a secure server is by looking at the location (URL) field. If the URL begins with https:// (instead of http://), the document comes from a secure server. You need to use https:// for HTTP URLs with SSL and http:// for HTTP URLs without SSL

What if I'm still concerned?
If you're only concerned about the privacy of your credit card information, submit your order electronically without a credit card number and a sales person will contact you to obtain this information. If you are still uncomfortable with submitting your personal information via the Internet for any reason, please feel free to contact us over the phone or via fax to complete your order.



about animals | help! | sitemap | home | view cart | check out